Patient Experience
I've been seeing Dr. Arjun for my hypertension for over eight years now, since before he moved to Sakra. He remembers the details like how a certain medication made me dizzy back in 2017 without always checking the file. That consistency is what keeps me coming back. The new hospital is busy, and sometimes you wait a bit, but I know when it's my turn, he’ll give me his full attention. He doesn’t rush to change things that are working. For a long-term condition, that steady hand matters more than anything flashy.
Had a stubborn sinus infection that wouldn't clear. Went to Dr. Srivatsa. He listened, asked specific questions about the pain location and duration, prescribed a different antibiotic. It worked. The clinic was efficient. Follow-up was straightforward. He’s direct, which I prefer. No unnecessary tests, just clear advice. Problem solved.
I was quite nervous about some persistent stomach issues. Dr. Arjun has such a calm way about him. He explained everything in simple terms, drew a little diagram on his notepad to show me what he thought was happening. He never made me feel silly for asking questions. Even the way he scheduled the follow-up tests, he was considerate of my anxiety. The whole experience at Sakra, from his manner to the nursing staff, felt genuinely caring.
Honestly, I was getting nowhere with my fatigue. Other doctors just shrugged. Dr. Srivatsa actually looked at me and said, 'Let's figure this out.' He ordered a specific blood panel I'd never had before. Turns out, it was a vitamin D deficiency so severe it was shocking! Started the supplements he recommended, and within a month, I felt like a new person. I have my energy back! The parking garage was full that day, but it was totally worth the hassle.