Patient Experience
I'd been to a couple of doctors for this nagging fatigue and pain, and everyone just said it was stress. Dr. Banka Sreevidya was the first one who actually listened. She asked a ton of questions, ordered some specific tests I hadn't had before, and figured out it was a thyroid issue that was messing with everything else. It wasn't a quick fix, but having a real answer after months of feeling awful made all the difference.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Sreevidya explained the entire procedure in simple terms, which calmed me down a lot. The actual surgery was quick, and the recovery was exactly as she said it would bestraightforward and without any surprises. It was a relief to have something go so smoothly.
The clinic at Medicover Hoodi was busy when I went, I had to wait a bit. But what stood out was the front desk staff. They were really patient with my endless questions about the billing and my follow-up appointment. Even the nurse who took my vitals had a friendly chat, which took the edge off. It felt like a team effort, not just a doctor's visit.
My son had a bad fever and was really cranky. Dr. Banka Sreevidya was so good with him. She didn't just talk to me; she got down to his level, showed him her stethoscope, and made a little game out of the check-up. He stopped crying halfway through. You can tell she genuinely cares about putting people, even little scared ones, at ease.