Patient Experience
Dr. Chitra Shankar saved my 3-year-old grandson from a severe asthma attack that started suddenly at midnight. Her calm demeanor at the emergency ward and immediate intervention with nebulization brought his oxygen levels back to normal. She stayed with us until he was stable, explaining everything in simple terms.
As a first-time mother, I was terrified when my newborn developed jaundice. Dr. Chitra not only arranged phototherapy at Manipal Hospital but personally checked on us every few hours, even at 2 AM. Her reassurance and detailed explanation about bilirubin levels made this scary experience manageable.
My 80-year-old father with dementia needed pediatric care for a persistent chest infection, Dr. Chitra treated him like her own grandparent. She modified antibiotic doses considering his age and kidney function, and her follow-up calls ensured he recovered completely without complications.
For my daughter's routine vaccination, Dr. Chitra made it a fun experience with stickers and distractions. She noticed subtle developmental delays in her speech during the checkup and referred us to a specialist early, a decision that changed our child's progress trajectory.
When my son fractured his arm during a football match, Dr. Chitha coordinated with orthopedics for immediate surgery at Manipal. Her post-op care included creative pain management techniques for kids, like storytelling during dressing changes, which eased his anxiety tremendously.
We traveled from a rural area for my child's complex heart murmur evaluation. Dr. Chitra spent over an hour analyzing echocardiogram reports, drew diagrams to explain the defect, and connected us with a cardiac surgeon, her compassion made us feel we weren't alone in this journey.
During a follow-up for my toddler's food allergies, Dr. Chitra remembered every detail from our last visit six months ago. She created a customized allergy action plan and even demonstrated how to use an epinephrine pen with a training device, practical care beyond expectations.
My teenage daughter was struggling with severe migraines affecting her exams. Dr. Chitra didn’t just prescribe medicines; she identified stress triggers, suggested yoga routines, and scheduled counseling sessions. Her holistic approach brought back my daughter's smile.
When twins in our family contracted dengue, Dr. Chitra monitored their platelet counts round-the-clock. She arranged a single room for both siblings to stay together and personalized fluid management for each child, their recovery was faster thanks to her attentive care.
For my child's rare genetic disorder, Dr. Chitra collaborated with international specialists via virtual consultations. She maintained a detailed growth chart over three years and adjusted treatments proactively, her dedication turns overwhelming diagnoses into hopeful journeys.
After my nephew’s appendectomy, Dr. Chitra used augmented reality apps to explain post-surgery care to the young patient. She made him 'see' how his body heals, transforming fear into fascination and ensuring perfect compliance with recovery protocols.
During a community chickenpox outbreak, Dr. Chitra organized an emergency pediatric ward at Manipal Hospital. She personally calmed distraught parents, isolated cases efficiently, and even arranged temporary daycare for siblings, showcasing crisis management at its finest.
My infant son had failure to thrive due to silent reflux. Dr. Chitra prescribed specialized formula and feeding techniques but also connected us with a nutritionist and sent weekly check-in videos. His weight gain progress now feels like a shared victory.
Dr. Chitra handled my child's dental surgery under general anesthesia with incredible precision. She created a 'superhero story' narrative about the procedure, prepped him with puppet shows, and ensured zero traumatic memories, pediatric care redefined with creativity.