Patient Experience
My husband was admitted with severe abdominal pain. We were scared, honestly. Dr. Chandran came to see us late in the evening, after his rounds. He didn't just talk to my husband; he sat with me in the hallway and explained everything in simple words what they thought it was, the next steps, what to watch for. He gave me his direct number for the night nurse's station in case we had more questions. That conversation was what got me through the night. He treated us like people, not just another case.
My father needed surgery. Dr. Chandran was clear, no sugar-coating. Explained the risks, the recovery time, the alternatives. He listened to our concerns and answered directly. No fancy talk, just facts. We knew what we were dealing with. The surgery went as planned. Follow-up was straightforward. He does his job well, communicates clearly. That's what we needed.
I brought my mother in; she was very weak and confused. Dr. Chandran has such a calm way about him. He spoke so gently to her, even when she couldn't answer properly. He’d explain things to me in a quiet voice, never rushed. He noticed small things, like how she was more comfortable with the curtain partly open. It wasn't just medicine; it was genuine care. We felt looked after in a difficult time.
After weeks of feeling run-down and seeing other doctors, we met Dr. Chandran at Sakra. FINALLY, someone who connected the dots! He ordered the right tests and figured it out. When he gave us the diagnosis and treatment plan, I almost cried from relief. The difference was night and day. My son is back to his old self, playing football. Dr. Chandran and his team were fantastic efficient, kind, and they actually solved it!