Patient Experience
I'd been to three other doctors for this nagging abdominal pain and fatigue. Everyone said it was stress or a mild infection. Dr. Balakrishna actually listened to the whole history, asked different questions, and ordered a specific test the others hadn't. Turns out it was a tricky parasite. He explained it clearly, without making me feel silly for having missed it. Finally, after months, we had a real answer and a treatment that worked.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Balakrishna made it feel very straightforward. The whole thing was over in what felt like twenty minutes. He talked me through each step as he worked, which kept my mind off it. The stitches were neat, healing was quick, and the follow-up was just a brief check-in. Sometimes simple things are done well, and that matters.
The parking at Medicover Hoodi was completely full when I arrived for my appointment, which stressed me out. But once inside, the front desk lady was really patient helping me sort it. The place felt calm and clean. What stood out was the nurse who took my vitals; she saw I was anxious and just chatted about the weather for a minute, which helped a lot. It felt like the staff actually worked together.
My teenage son had to see him, and he's usually closed off about doctor visits. Dr. Balakrishna didn't just talk to me; he spoke directly to my son, in a way that wasn't patronizing. He cracked a small joke about school food, and just like that, my kid relaxed and started answering questions himself. That meant more to me than any medical jargon. He has a way of putting people at ease.