Patient Experience
I've been seeing Dr. Chitra for my diabetes and blood pressure for over eight years now, since before she moved to Apollo. She remembers my history without me having to repeat it every time. That consistency is what keeps me coming back. I don't feel like just another file on her desk. She's adjusted my meds slowly over the years, and I've been stable. That's what matters.
At my age, going to the doctor can be a rather anxious affair. Dr. Ramamurthy has a very calming way about her. She speaks clearly, explains things to me without rushing, and always asks if I have understood. The clinic at Apollo Bannerghatta is comfortable, though the parking lot was quite full last Tuesday. I left feeling reassured, which is a great comfort.
Dr. Chitra is great. Straight to the point, listens, and gives clear advice. Fixed a stomach issue I'd been putting off for months. No fuss.
I went in for what I thought was just a bad cough that wouldn't quit. Felt pretty rough. Dr. Chitra listened to me describe it, then asked a bunch of questions about other little things I'd been ignoring—some tiredness, a weird itch. She connected dots I didn't see and suggested some blood work. Turns out it was a vitamin deficiency and a mild infection. The way she pieced it together from a simple cough really impressed me. The follow-up call from her assistant to check on me after starting the treatment was a nice touch, too.