Patient Experience
I'd been to three other doctors about my constant fatigue and stomach issues. They all said it was stress. Dr. Kalpana actually listened, asked a lot of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid problem that was messing with everything. She explained it in a way that finally made sense. I'm on medication now and feel like a different person.
Had to get a small cyst removed. Honestly, I was nervous about any kind of procedure. Dr. Kalpana walked me through the whole thing in the clinic room itself, showed me the tools—sounds weird, but it helped. The actual removal took maybe ten minutes. She checked in the next day by phone, which I really didn't expect. It was just a simple thing, but it felt thorough.
The Apollo waiting area was packed, I won't lie. But the nurses at Dr. Kalpana's clinic were really on the ball. One of them saw I was looking lost and pointed me in the right direction. The whole place felt clean and organized, even when it was busy. It made a stressful visit a bit easier to handle.
My kid was scared of doctors, hiding behind my legs. Dr. Kalpana didn't rush. She sat down, talked to him about his school for a minute, and got him to show her his toy car. By the time she needed to check his ears, he was fine. She has a real way with people, not just the medical stuff.