Patient Experience
At my age, you get used to doctors who rush you out. Dr. Ural was different. He took his time with me at Apollo Bannerghatta, asked about my daily life, not just the symptoms. He explained things in a way I could understand without making me feel foolish. I left feeling heard, which is a rare thing these days.
I was so nervous going in for my first check-up in years. My hands were literally shaking. Dr. Ural just had this calm way about him. He didn't dismiss my worries, just talked me through everything step by step. The whole thing was way less scary than I'd built it up to be. I'm actually glad I went.
Saw Dr. Ural for a persistent cough. Straight to the point, clear advice, got the meds I needed. No fuss. Did what I came for.
Okay, so my story: I'd been feeling run-down for weeks. Dragged myself to Apollo, waited a bit (place was busy), and finally saw Dr. Ural. What stuck with me was how he connected the dots. I mentioned offhand that my sleep was bad, and he asked if I'd been stressed at work—which I had been, a lot. Instead of just treating the fatigue, he talked about managing the stress too. It wasn't a magic fix, but following his advice actually helped more than I expected. He listens to the whole story, not just the headline.