Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone had a different theory. Honestly, I was getting pretty frustrated. Dr. Malla Reddy at Apollo Bannerghatta actually listened to the whole history, asked some questions others hadn't, and ordered a specific test. Turns out it was something pretty uncommon. He explained it in a way that finally made sense, and the treatment plan he started is actually working. It felt like he was solving a puzzle, not just writing a prescription.
Had to get a minor cyst removed. Was nervous at first, but Dr. Reddy made the whole thing feel very straightforward. The procedure itself was quick, and he talked me through what he was doing the whole time. The follow-up was simple, and the scar is healing really cleanly. It was one of those medical things you dread, but it ended up being a total non-event, which is exactly what you want.
The place was busy, I won't lie—parking took a minute. But once I got inside Apollo, the whole process was smooth. The front desk people were patient, and the nurse who took my vitals was really kind, even joked about my high blood pressure being 'white coat syndrome.' It made a difference. The environment in Dr. Reddy's office was calm, which helped settle my nerves before the consultation.
What stuck with me about Dr. Reddy was how he is with people. My elderly mother was the patient, and he never talked down to her. He sat at her eye level, spoke clearly, and checked multiple times that she understood everything. He has a quiet, steady way about him that just makes you feel heard. You don't feel like you're being rushed out the door.