Patient Experience
At my age, you get used to doctors rushing you. Dr. Shivashankar at Apollo Jayanagar was different. He listened to my old stories about my aches, didn't look at the clock once. He explained my new medication in simple terms and made sure I was comfortable before I left. A very kind man.
I was a complete wreck before my appointment. First time seeing a doctor for this issue and I was imagining the worst. Dr. Shivashankar just had this calm way about him. He asked his questions, let me get my words out, and said "Let's not worry until we have something to worry about." That sentence alone helped more than he knows. Left feeling like a weight was off.
Had a stubborn stomach thing for weeks. Saw Dr. Shivashankar. He figured it out fast, gave me a clear plan. No fuss, got the job done. Feeling much better now.
I'd been putting off seeing anyone about this nagging fatigue for months. The Apollo parking lot was a nightmare, which didn't help my mood. Dr. Shivashankar walked in, and instead of just firing questions, he noticed I looked tired and said, "Rough day already? Let's see if we can make it better." He connected dots from things I said that I didn't think were related, ordered the right tests, and called me himself with the results to explain. It wasn't anything scary, just a fixable deficiency. The whole experience felt thoughtful, like he was actually piecing a puzzle together with me.