Patient Experience
I'd been to a couple of doctors about this nagging stomach pain and fatigue. Everyone had a different theory. Dr. Natarajan was different. He actually sat and listened to my whole history, asked questions no one else had, and ordered a specific test the others hadn't considered. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it in a way that finally made sense. I'm just relieved someone figured it out.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was straightforward. Dr. Natarajan walked me through each step on the day, the procedure itself was quick, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes you just want things to be simple, and this was.
The Apollo facility on Bannerghatta Road is big—I got a bit turned around finding the clinic. But the front desk lady saw me looking lost and walked me right to where I needed to go. The place was clean and calm, which helped settle my nerves. Even the nurse who took my vitals was really kind. It felt like the whole team was on the same page.
What stood out for me was how Dr. Natarajan talks to you. He doesn't rush. When I was worried about some test results, he didn't just quote statistics; he drew a little diagram on his notepad to show me what was happening. He has a quiet, calm way about him that makes you feel like you're the only patient he has that day. That kind of attention is rare.