Patient Experience
My mother was admitted with a severe stomach issue. We were all very worried. Dr. Pradeep was the one who came to see her. He explained everything to us in simple terms—what was happening, what the plan was. He didn't rush us, even when we asked the same questions twice. The waiting area was crowded that day, but he made time. Because of his clear instructions, we knew exactly what to do when she came home. It made a difficult time much easier for our family.
I brought my son in. He had a high fever that wouldn't break. Dr. Kocheeppan saw him. He was direct, told us what he thought it was and what he wasn't sure about. He laid out the options simply. No fancy words. We started the treatment he suggested, and my boy was better in two days. It was a relief. The doctor did what he said he would do.
My husband was very sick, and I was scared. Dr. Pradeep has a very calm way about him. He listened quietly to all my concerns, never made me feel like I was bothering him. He spoke softly but with such certainty about the care plan. He even remembered to ask how I was holding up when he did his rounds. In a big hospital like Apollo, that personal touch meant the world. The parking lot was a nightmare that week, but seeing his care made the trips worthwhile.
After weeks of feeling run-down and seeing other doctors, we met Dr. Pradeep for my father. Finally, someone who connected the dots! He was so thorough, asked about things no one else had. When he explained the diagnosis, you could see the genuine interest in getting it right. We left feeling hopeful for the first time. The follow-up call from his team to check on dad's medication? That was the cherry on top. We're so glad we found him.