Patient Experience
My stomach issues had been dragging on for months, and a couple of other doctors just gave me the usual acid reflux talk. Dr. Pramod was different. He actually sat and listened to every weird, specific detail I told him, asked a ton of questions I hadn't been asked before, and ordered some tests others hadn't thought of. Turns out it was a tricky gallbladder problem masquerading as something else. He explained it all with a diagram on his notepad—no fancy jargon—and I finally felt like someone had actually figured it out.
I needed a minor cyst removed, and honestly, I was more anxious about the hospital process than the procedure itself. Dr. Pramod and his team made it so straightforward. From the clear pre-op instructions to the quick check-in, everything just flowed. The procedure itself was over before I knew it. The whole experience was so calm and routine that it completely took the edge off my nerves. I was back home by lunchtime feeling perfectly fine.
I'll be honest, finding parking at Apollo Jayanagar that morning was a nightmare, and I arrived flustered and late. But the front desk lady was so understanding, and the nurse who took my vitals had this wonderfully calm way about her that just settled me down. The waiting area was bright and quiet, which helped. By the time I saw Dr. Pramod, I wasn't a ball of stress anymore. It's rare that the whole environment contributes to feeling better, but it really did.
What I remember most about my consultation with Dr. Pramod wasn't just the medical advice, which was great, but how he talked to me. He didn't rush. He made eye contact, not just with his computer screen. When I got confused about the treatment plan, he repeated it without sounding impatient. He has this quiet, reassuring way of explaining things that makes you feel like you're in capable hands, not just being processed. It made a scary diagnosis much easier to handle.