Patient Experience
Had a persistent stomach issue for weeks. Booked a slot with Dr. Prashanth Urs online. The wait at Apollo Bannerghatta was longer than the app said, but once in, he was direct. Asked clear questions, didn't rush. Ordered the right tests, called with results himself. Fixed the problem in two visits. Efficient.
I was really worried about some symptoms I'd been ignoring. Dr. Urs has a calm way about him. He listened quietly, explained things in simple terms without being dramatic. The hospital is big and a bit overwhelming, but he made the process feel manageable. I left feeling much lighter, just knowing what the plan was.
Wow, what a difference! I'd seen another doctor and was just given pills. Dr. Urs actually figured out the root cause. He's sharp. The whole experience, from his diagnosis to the follow-up, was solid. I'm finally feeling like myself again. Really glad I switched to him.
My annual check-up flagged something odd. Dr. Urs reviewed everything, said we should look into it but not to panic. He was straightforward but kind. Coordinated the next steps with the specialist smoothly. Parking at the hospital was a hassle that day, but the medical care was coordinated and clear. Relieved it turned out to be nothing major, and grateful for his careful approach.