Patient Experience
My 8-year-old, Rohan, had been complaining of stomach aches for weeks. We'd tried everything. I was a mess with worry. At Apollo, we waited a bit, but when we saw Dr. Preksha, she just got it. She didn't just talk to me; she got down to Rohan's level, asked him about his school and his friends. She explained everything to him in a way he understood, which calmed him down more than anything I'd said. She ordered some tests, but her manner was the real medicine. She called us herself with the results—just a minor issue, easily managed—and I finally slept through the night. She treated my child like a person, not a chart.
Had a persistent cough for over a month. Went to Apollo Seshadripuram. Saw Dr. Preksha Vijay. She listened, asked clear questions, checked me thoroughly. Ordered an X-ray to rule things out. Diagnosis was straightforward, prescription was effective. Cough cleared up in a week. Follow-up was efficient. Good experience.
I was quite anxious about my check-up, as I always am. The hospital is big and can feel overwhelming. But Dr. Vijay has such a gentle way about her. She speaks softly and takes her time. She explained my blood pressure readings without any rush, and her advice felt practical, not scary. Even the parking lot being full that day didn't seem to bother me as much after speaking with her. She has a very reassuring presence.
Finally! Someone who actually figured out what was going on with me. I'd been to two other doctors about this fatigue and just got shrugs. Dr. Preksha actually dug in. She asked about my diet, my sleep, things no one else did. Got some blood work done and pinpointed it—a simple vitamin deficiency. Started the supplements she suggested and I feel like a new person. So relieved to have an answer that makes sense. She's sharp and really listens.