Patient Experience
My mother was very anxious about her persistent cough. Dr. Priya didn't just talk to her; she looked at me and my sister in the room and explained everything in a way we all understood. She took her time, even though we could see she was busy. She gave us clear steps to follow at home, which made us all feel calmer. It meant a lot that she included the family.
My son had a high fever that wouldn't break. We went to Apollo Cradle, and Dr. Ranganath saw him. She was direct, told us exactly what she thought it was and the plan. No sugar-coating, but also no unnecessary alarm. The medicine she prescribed worked quickly. We just needed someone to tell us what to do, and she did.
I brought my wife in, feeling quite worried. Dr. Priya has such a gentle way about her. She listened more than she spoke at first, which was so reassuring. Her voice was soft, and she asked thoughtful questions. She made a stressful visit feel manageable. We left feeling heard and cared for, which is a rare thing.
After three days of my toddler being miserable, we saw Dr. Ranganath. She figured out it was an ear infection right away. I was so relieved to finally have an answer! She was great with my little one, and her energy was just what we needed—positive and confident. We got the antibiotics, and he was back to his chaotic self in no time. What a difference!