Patient Experience
My 8-year-old son had a high fever that wouldn't break, and I was terrified. Dr. Rahul Patil at Apollo Bannerghatta was so calm with him, explaining everything in a way a kid could understand. He didn't just treat the fever; he listened to my endless worries and made us both feel safe. The wait was long, but he spent just as much time with us as we needed.
When my elderly mother was admitted, Dr. Patil was the one who actually called me directly after his rounds. He didn't use confusing medical jargon, just told me clearly what was happening and what the plan was. He remembered my name each time I called, which meant a lot when we were all so scared. That kind of communication took a huge weight off our family.
Had a weird stomach thing for weeks. Saw Dr. Patil. He figured it out, gave me a clear plan. Fixed it. No fuss.
I went to Apollo on Bannerghatta Road for what I thought was just exhaustion. Dr. Rahul Patil, though, asked a bunch of questions that seemed unrelated—about my sleep, my appetite, even stress at work. I was a bit impatient, honestly, just wanted a quick fix. He ordered a couple of basic tests I thought were overkill. Turns out, my thyroid was completely out of whack. He called me himself with the results and explained how to manage it step by step. Looking back, he connected dots I didn't even know were there.