Patient Experience
For months, I just felt off—tired, some aches, nothing I could really pin down. My local doctor was stumped. When I saw Dr. Rajeeva Moger at Apollo, he actually listened to the whole, messy story. He asked questions no one else had, ordered a specific test I'd never heard of, and it turned out to be a pretty rare thyroid issue. He explained it all without making me feel stupid. Finally having a name for it and a plan was such a relief.
I needed a minor cyst removed, and honestly, I was more nervous about the hospital experience than the procedure itself. But from check-in at Apollo Bannerghatta to discharge, it was straightforward. Dr. Moger's team was clear about every step. The procedure itself was quick, and the recovery was exactly as he said it would be—no surprises. It felt very routine, in the best possible way.
The parking at Apollo was a nightmare that day, completely full, so I arrived a bit flustered for my appointment. But the front desk staff were really calm and got me sorted quickly. The whole place just feels efficient and clean, which helps when you're worried. Even the nurse who took my vitals had a nice way of chatting that put me at ease before Dr. Moger came in.
What I remember most is how Dr. Moger talked to my elderly mother. She was scared and confused about her new medication. He didn't just rush through it; he sat down, looked her in the eye, and explained it in the simplest terms, even drew a little diagram on his notepad. He has this quiet, patient way about him that made all the difference for her. You could tell he really saw her, not just the chart.