Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird stomach pain, and everyone just said it was stress. Dr. Reetu actually listened. She asked a ton of questions I hadn't been asked before, ordered some specific tests, and figured out it was a tricky thyroid issue combined with a mild food intolerance. She explained it all on a notepad, drawing little diagrams. I'm finally on the right treatment and feel like myself again.
I needed a minor cyst removed from my back. Honestly, I was more nervous about the whole hospital process than the surgery itself. But Dr. Reetu and her team made it so straightforward. The procedure itself was quick, and she checked in right after. The whole thing was just... smooth. No drama, no fuss, just good care. I was in and out feeling relieved.
Parking at Apollo Jayanagar is always a bit of a hunt, I won't lie. But once I got inside, the place felt calm. The front desk staff pointed me in the right direction without me even asking, and the nurse who took my vitals was really kind, cracking a small joke to settle my nerves. It's those little things that make a difference when you're not feeling great.
What I remember most is how Dr. Reetu talked to my elderly mother. Mom gets confused easily and was scared. Dr. Reetu didn't just talk to me; she sat down, made eye contact with Mom, spoke slowly, and held her hand while explaining the medication changes. She has this quiet, patient way about her that just makes you feel safe. It meant the world to us.