Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach issue, and everyone said it was just stress. Dr. Satish actually listened to the whole, messy story. He ordered a specific test the others hadn't, and it turned out to be something pretty uncommon. He sat with me and my wife, drew a diagram on his notepad, and walked us through the treatment plan step-by-step. It was a relief to finally have a real answer.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Satish made it feel like no big deal. The whole thing was over in what felt like twenty minutes. He explained what he was doing as he went, which helped a lot. The stitches were neat, healing was straightforward, and the follow-up was quick. It was just... easy, exactly what you want from something routine.
The Apollo facility is nice, I won't lie, but the parking was completely full that day, which put me in a bad mood. What turned it around was the front desk lady who helped me find a spot and the nurse who saw I was flustered and brought me a glass of water while I waited. They were really kind. By the time I saw Dr. Satish, I was calm. It's the people that make a place good.
What I remember most is how he talked to my elderly mother. She gets confused easily and was scared. Dr. Satish didn't just talk to me; he got down to her eye level, held her hand, and used very simple words. He had this quiet, patient way about him that put her at ease immediately. You can't teach that. It meant the world to us.