Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Shalini was the first one who actually sat and listened, asked about things I never thought were connected. She ordered some specific tests at Apollo and figured out it was a tricky thyroid issue affecting my gut. It wasn't straightforward, but she explained the 'why' in a way that finally made sense. I'm on the right track now.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Shalini made it seem so routine. She talked me through each step before she did it, the actual procedure was over in what felt like minutes, and the follow-up was just a quick check. No drama, no fuss. Sometimes you just want things to be simple, and this was.
The parking at Apollo Bannerghatta was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady saw it on my face and was really calm helping me out. The whole place just felt orderly, and the nurse who took my vitals had a nice way of chatting that put me at ease before I even saw the doctor. It made a difference.
What I remember most is how Dr. Shalini talks to you. She doesn't just look at the file; she looks at you. When I was worried about a treatment, she didn't dismiss it. She pulled her chair up, laid out my options plainly—good and bad—and asked what I thought would work for my life. Felt like a real conversation, not a lecture.