Patient Experience
I'd been to a couple of doctors with this weird mix of fatigue and joint pain, and everyone just said it was stress. Dr. Soumya Holla actually sat and listened, really listened, to everything I was saying. She ordered some specific tests no one else had thought of, and it turned out to be something quite rare. She explained it all in a way that finally made sense. It was a long road, but having the right diagnosis was the first real step.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. Dr. Holla's team at Apollo Bannerghatta made it so straightforward. The procedure itself was quick, she checked in right after, and the follow-up instructions were clear. It was one of those medical things that just... happened, without any drama. Parking was a bit of a hunt that morning, though!
What stood out for me was the whole environment. From the front desk people who helped sort my paperwork to the nurse who saw I was anxious and just chatted about the weather, it felt calm. The place is busy, sure, but the staff at Dr. Holla's clinic have a way of making it feel less chaotic. It made a real difference when I was feeling pretty rough.
You know how some doctors talk at you? Dr. Holla isn't like that. I had a lot of questions, some probably silly, about my treatment plan. She never rushed me. She'd draw little diagrams on a notepad to show me what was going on. It felt like she was talking with me, not down to me. That kind of patience is rare.