Patient Experience
I'd been to a couple of doctors for this nagging fatigue and pain, and everyone just said it was stress. Dr. Sujit Kumar actually listened. He asked questions no one else had, ran some different tests, and figured out it was a thyroid issue that was messing with everything else. It wasn't a quick fix, but having a real answer after months of feeling awful made all the difference. The clinic at Apollo was busy that day, but he didn't rush me out.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Kumar explained exactly what he was going to do in simple terms, which helped a lot. The procedure itself was over before I knew it, and the recovery was just as straightforward as he said it would be. No drama, no complications. Sometimes you just want things to be simple, and this was.
Parking at the Seshadripuram branch was a nightmare that morning, I had to circle for ages. But once I got inside, the front desk people were really patient and got me sorted quickly. The whole place felt calm and clean, which helped settle my nerves. Even the nurse who took my vitals was friendly and chatted with me. It made the wait for my appointment with Dr. Kumar much easier.
What I remember most is how Dr. Kumar talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me; he sat down, made eye contact with her, and explained her medication in a way she could understand, using her words. He has this quiet, reassuring way about him. You don't feel like just another file on his desk.