Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Sumit Kumar Gaur at Apollo Bannerghatta actually listened. He didn't rush me, asked about things no one else had, and ordered a specific test. Turns out it was a thyroid issue that was messing with everything. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Gaur walked me through the entire procedure beforehand, which helped a lot. The day of, it was over before I knew it. The whole experience at Apollo was straightforward—in, out, and the follow-up was just a quick check. No drama, just good care.
The parking at Apollo Bannerghatta was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk staff were really calm and sorted me out quickly. The nurse who took my vitals was kind and chatted with me, which settled my nerves. It's the team around Dr. Gaur that makes the visit less stressful.
What stuck with me about Dr. Gaur was how he talks to you. He sits down, makes eye contact, and never makes you feel silly for asking questions. When I was worried about some medication side effects, he didn't dismiss it; he took the time to discuss alternatives. You feel like a person, not just a case file.