Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Junaid was different. He actually sat and listened to everything, even the small stuff I thought was irrelevant. He ordered some specific tests others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up typically. He explained it all with a diagram on his notepad – made it so clear. I felt heard for the first time.
Needed a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. But Dr. Junaid and his team at Medicover Hoodi made it so straightforward. The procedure itself was quick, and he talked me through each step, which really helped. The parking lot was packed that day, I remember, but once inside, everything moved smoothly. Follow-up was a breeze.
The clinic at Medicover is clean and quiet, which helped a lot because hospital visits make me anxious. But what really stood out was the front desk staff and the nurses. They were patient with my questions, helped me fill out the forms, and one nurse even noticed I looked a bit lost and pointed me to the water cooler. It's those small things. Dr. Junaid was great, of course, but the whole team made the experience less stressful.
You know how some doctors make you feel like you're just another file? Dr. Junaid isn't like that. When I went in for my blood pressure follow-up, he remembered my son's name from a previous visit and asked how his college exams went. It sounds silly, but it made a huge difference. He has this calm way of explaining things without talking down to you. I never feel rushed in his office.