Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Kolli Shivaji actually listened. He asked a lot of questions I hadn't been asked before and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it in a way that finally made sense. I felt heard, which was a relief after months of feeling dismissed.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Shivaji walked me through each step on the day, the procedure itself was quick, and the follow-up was simple. No drama, no fuss. It's exactly what you want from something that's supposed to be routine.
The clinic at Medicover Hoodi was busy when I went, parking was a bit of a hunt, but once inside, it was calm. The front desk staff sorted my paperwork quickly, and the nurse who took my vitals was really kindshe could tell I was anxious and just chatted about normal stuff to distract me. It made the wait much easier. The whole place just felt efficient and surprisingly relaxed.
What stuck with me about Dr. Shivaji was how he talked to my elderly father. He didn't just talk at him; he sat down, made eye contact, and explained things without any complicated jargon. He checked if my dad understood, and he was just really patient. You can tell when a doctor genuinely cares about the person, not just the chart. That meant a lot to our family.