Patient Experience
I'd been to a couple of doctors for this nagging abdominal pain, and everyone just said it was acidity. Dr. Mahesh actually sat and listened to my whole history, asked a bunch of questions that seemed unrelated at first. He ordered a specific scan the others hadn't. Turns out it was a tricky gallbladder issue, not just acid. He explained it all with a diagram on his notepadwhy the usual tests missed it, what my options were. Felt like someone finally put the puzzle together.
Had to get a small cyst removed from my back. Honestly, I was nervous about the local anesthesia and the stitches. The procedure itself at Medicover was over before I knew it. Dr. Mahesh kept talking me through it, telling me exactly what he was doing step by step. 'Small pinch now,' 'just a little pressure.' It made a world of difference. The follow-up was quick, and the scar is barely there. Just a straightforward, smooth experience.
The hospital itself is nice and clean, but what stood out was the front desk and nursing staff. I was really anxious when I arrived, and the lady at reception could tell. She got me checked in quickly and even walked me to the clinic area. The nurse who took my vitals was so calm and kind, cracked a small joke to lighten the mood. It's those little things when you're not feeling your best that really help. The whole place just felt efficient and genuinely caring.
What I really appreciate about Dr. Mahesh is how he talks to you. No rushing. He has this calm way of explaining things without using scary medical jargon. When I was worried about some test results, he didn't just dismiss it; he took time to go over each line, said 'It's okay to be concerned, let's look at this together.' He remembers small personal details from previous visits, asks about my family. It doesn't feel like you're just another file on his desk.