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Patient Experience
Our 3-month-old daughter was failing to thrive and vomiting constantly. Dr. Nagendra Kumar's calm expertise during the emergency endoscopy at Manipal Hospital revealed a rare esophageal web. His gentle approach with such a tiny patient and detailed explanation to us as terrified parents made all the difference. She's now gaining weight beautifully!
As grandparents bringing our 8-year-old grandson for chronic abdominal pain, we appreciated Dr. Kumar's patience with our questions and his ability to connect with our shy grandson. His thorough testing uncovered celiac disease, and his dietary guidance has transformed our family's cooking habits and our grandson's health.
Rushed to Manipal ER at midnight with our toddler experiencing bloody diarrhea, Dr. Kumar arrived within 20 minutes. His swift diagnosis of intussusception and expert coordination for emergency air reduction surgery saved our child from bowel resection. His night-rounds checking on us showed incredible dedication.
For our teenager's routine IBD follow-up, Dr. Kumar remembered details from six months prior and noticed subtle changes we'd missed. His tweak to medication and nutrition plan has kept our daughter in remission without missing school - he understands adolescents need normalcy too.
After three misdiagnoses elsewhere for our infant's liver enlargement, Dr. Kumar's sophisticated genetic testing revealed progressive familial intrahepatic cholestasis. His compassionate yet honest counseling about treatment options and liver transplant possibilities gave us clarity during our darkest days.
Dr. Kumar performed a complex endoscopic retrograde cholangiopancreatography on our 5-year-old with biliary strictures. His technical precision was matched only by his post-op care - personally demonstrating physiotherapy techniques and available at all hours for our anxious calls during recovery.
Our elderly father with dementia needed pediatric gastroenterology care due to congenital issues. Dr. Kumar adapted his approach beautifully, using simple language and visual aids while maintaining medical rigor. His respect for elderly patients with childhood conditions is remarkable.
During our daughter's prolonged hospitalization for severe pancreatitis, Dr. Kumar's team created educational games about nutrition that made her compliance with the strict diet actually enjoyable. He turns medical challenges into adventures for his young patients.
Flew from Dubai specifically for Dr. Kumar's opinion on our son's rare metabolic liver disease. His comprehensive evaluation included coordinating with international specialists and creating a tailored monitoring plan we could implement abroad. Worth every mile traveled.
What impressed me most was Dr. Kumar's preventive approach during our healthy child's routine checkup. He identified early signs of potential lactose intolerance through careful questioning and prevented months of discomfort with simple dietary adjustments before symptoms even developed.
After our child's liver biopsy, Dr. Kumar personally called us at home that evening to check on her pain levels. This extraordinary follow-up care exemplifies why families trust him with their most precious members.
Our neonate with jaundice wasn't responding to phototherapy. Dr. Kumar's expertise in pediatric hepatology identified a rare biliary condition requiring immediate intervention. His ability to explain complex surgical procedures to frightened parents without overwhelming us was invaluable.
During the pandemic, Dr. Kumar's teleconsultation for our daughter's follow-up care was as thorough as in-person visits. His team mailed necessary equipment for remote monitoring and scheduled virtual nutrition counseling sessions that kept her treatment on track despite lockdowns.