Patient Experience
For months, I just felt off tired, some aches, nothing that pointed to one thing. My old doctor was stumped. Dr. Narender actually sat and listened to the whole, messy timeline. He connected dots I didn't even know were there and ordered a specific test no one else had. Turned out to be a rare autoimmune thing. He explained it to me without sugar-coating it, but also without scaring me to death. He just knew.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Narender's team at Sakra had it down to a science. In, out, done. The procedure itself was so straightforward. He checked in the next day himself, which I really didn't expect. It was just a simple thing, but it felt very complete.
Parking at Sakra was a nightmare that day, I won't lie. I was flustered by the time I got to the clinic. But from the front desk to the nurses, everyone was so calm. The place just feels clean and quiet, not chaotic. It settled me right down. When Dr. Narender came in, he’d clearly been briefed he knew why I was there and even made a light joke about the parking. It showed the whole team was talking to each other.
Look, some doctors make you feel like you're wasting their time. Dr. Narender isn't like that. He remembers my kids' names. When I was worried about a new medication, he didn't just list side effects; he asked me what specifically I was afraid of and talked me through it. He's got a way of making you feel like you're figuring it out together, not just being told what to do.