Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Kapendra Mouli actually listened. He ordered a few specific tests others hadn't thought of and figured out it was a tricky thyroid issue that was mimicking other problems. He explained it all with a diagram on his notepadno confusing jargon. Finally, I'm on the right treatment.
Needed a minor cyst removal. Honestly, I was nervous about any kind of surgery. Dr. Mouli made it simple. The procedure itself at Medicover Hoodi was quick, and he talked me through each step so I knew what was happening. The whole thing was done before lunch, and the recovery was exactly as he said it would be. No surprises, just straightforward care.
The hospital itself made a difference. I had to bring my elderly father for a check-up. Parking was a bit of a hunt, but once inside, the front desk staff saw he was struggling and quickly found him a wheelchair. The nurses on the floor were really kind, and the place felt calm and clean. It took the edge off a stressful day.
What stood out was how Dr. Mouli talks to you. He doesn't rush. During my consultation, he sat back, made eye contact, and let me finish all my questions. He has this calm way about him that makes you feel like you're the only patient he has that day. You leave feeling heard, not just processed.