Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Radhika was different. She actually sat and listened, asked questions about things no one else had. She ordered a specific test the others hadn't thought of, and it turned out to be a pretty rare thyroid issue. She explained it all on a notepad, drew little diagrams. I'm on treatment now and finally feel like myself. She just didn't give up.
Had to get a colonoscopy, which honestly scared me. The prep was the worst part, obviously. But the day of, at Sakra, everything was straightforward. Dr. Kurup came in before, cracked a small joke about the prep drink, which helped. The procedure itself was nothing I was out and then awake. She came by after, showed me a couple of pictures saying everything looked clear. It was just... smooth. No drama, which is exactly what you want.
Parking at the hospital was a nightmare that day, I was late and flustered. But from the front desk to the nurses in Dr. Kurup's clinic, everyone was so calm. The receptionist sorted my papers quickly with a smile, and the nurse who took my vitals noticed I was anxious and just chatted about the weather. The whole place feels bright and quiet, not like a typical hospital. It made a stressful start to the visit completely turn around.
Look, I'm not great with doctors. I get nervous and clam up. Dr. Radhika has this way of talking that's direct but kind, no sugar-coating but no scare tactics either. When I was worried about a lump, she didn't just dismiss it; she felt it, explained exactly what she was checking for, and why she thought it was okay. She remembers my kids' names. She feels like my doctor, you know? Not just someone I see for ten minutes.