Patient Experience
For months, I was just tired. Really tired. My old doctor kept saying it was stress. Dr. Raghu Janardhan at Sakra actually listened to this weird detail I mentioned about my hands feeling cold. He ordered one specific test others hadn't. Turns out it was a rare thyroid issue. He explained it to me with a diagram on his notepad, no big medical words. I'm on medication now and finally feel like myself. He didn't give up when the easy answer didn't fit.
Had to get a colonoscopy. Not exactly fun to think about, right? I was nervous, but Dr. Janardhan's team walked me through every single step beforehand. The procedure itself was quick. Woke up feeling fine, no pain. He came by after, showed me the pictures, said everything looked clear. It was just a routine check, but they made it feel simple and straightforward. Got my results the next day, no waiting around.
The hospital itself is nice, bright. But honestly, what stood out was the front desk lady. I was flustered, forgot my insurance papers. She was so calm, helped me pull it up on my phone. The nurse who took my vitals noticed I was anxious and just talked to me about Bangalore traffic until I relaxed. It felt like a team, not just a doctor. Even the person who brought the lunch tray was cheerful. It takes the edge off when everyone seems to genuinely want to help.
My son, he's 8, had a bad stomach bug and was scared of doctors. Dr. Raghu didn't rush in. He first talked to him about his school and his favorite cartoon. Got down to his level. He explained the check-up like he was looking for 'clues' in his tummy. My boy didn't cry once. That meant more to me than anything. He has a way of making you feel like you're the only person in the room, even a scared kid.