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Patient Experience
Brought my 82-year-old father in after a nasty fall at home—Dr. Rao’s calm yet urgent demeanor was exactly what we needed. He coordinated with ortho within minutes, and his clear explanations eased our panic. Truly a master of crisis management.
My 6-year-old swallowed a button battery—pure terror. Dr. Rao didn’t just act fast; he reassured my crying daughter with a gentle tone while prepping for emergency removal. We left grateful and emotionally steadied.
Came in with chest pain thinking it was anxiety—turned out to be a minor heart issue. Dr. Rao’s thoroughness in diagnostics and his no-nonsense yet compassionate approach likely prevented something worse. Follow-up plan was crystal clear.
Rushed in after a bike accident with a deep gash on my arm. Dr. Rao stitched me up with such precision—it’s healed almost invisibly. His focus under pressure is something I’ll never forget.
My mother’s diabetic emergency was handled with incredible speed. Dr. Rao stabilized her, explained everything in simple terms, and even followed up the next day. We felt seen and cared for, not just processed.
Brought my toddler in with a high fever that wasn’t breaking. Dr. Rao was patient, listened intently, and spotted an ear infection others had missed. His warmth with kids is a gift.
Post-op follow-up for my appendectomy—Dr. Rao remembered every detail without glancing at notes. His attention to recovery nuances made me feel secure and well-monitored.
Complex hand injury from machinery at work—multiple fractures and nerve concern. Dr. Rao orchestrated a seamless surgery with microsurgical team. His confidence was contagious during a scary time.
Routine check-up turned into a lifesaver when Dr. Rao detected an irregular heartbeat I’d ignored. His insistence on further testing uncovered a treatable condition. Vigilant doesn’t even cover it.
Elderly neighbor living alone collapsed—we brought her in. Dr. Rao treated her with such dignity and urgency, coordinating social care post-discharge. He goes beyond medicine.
Severe allergic reaction after bee sting—swelling, breathing trouble. Dr. Rao administered epinephrine and monitored me with hawk-like intensity until I was out of woods. Calmly brilliant.
My husband had a stroke symptoms at home. Dr. Rao’s team moved like a well-oiled machine—CT, meds, neurology consult all under 30 minutes. His leadership in the ER is palpable.
Follow-up for my son’s concussion—Dr. Rao took time to discuss return-to-school protocols and warning signs without rushing. Felt like we had a partner in recovery.
Came in with abdominal pain—Dr. Rao’s differential diagnosis was impressively broad. Ruled out everything from gastritis to appendicitis with methodical skill. Left with answers, not doubts.
Industrial chemical splash to the eyes—Dr. Rao irrigated and treated with such speed and precision, saving my vision. His expertise in trauma is unmistakable.