Patient Experience
My dad was admitted to Sakra with a bad fever and we were all scared. Dr. Ramya was the one who actually sat us down in the family room and drew a diagram on a notepad to explain what was happening with his infection. She called my sister every evening with an update, even when things were stable. It made a stressful time feel manageable.
I've been seeing Dr. Ramya for my blood pressure for almost eight years now, since she was at her old clinic. When she moved to Sakra, I followed her. She remembers my history, asks about my grandkids by name, and never rushes me. That kind of consistency is hard to find. I trust her judgment completely because she's seen me through good years and bad.
Saw Dr. Ramya for a nasty sinus thing that wouldn't quit. Clinic was busy, had to wait a bit, but she was worth it. Straight talk, no sugar-coating. Said "let's try this antibiotic, if it's not better in 3 days, call me directly." It worked. Good doctor.
I walked into Sakra with what I thought was just exhaustion. Dr. Ramya listened, then asked a bunch of questions I thought were unrelated about my skin, my appetite, even my mood. She looked thoughtful, ordered some specific blood tests. Turns out it was a thyroid issue I never would have guessed. The way she connected dots I didn't even see... it wasn't just checking boxes. She actually figured it out. Parking at Sakra is always a hassle, but that day, I didn't even care on the drive home.