Patient Experience
I'd been feeling off for months, tired all the time with weird aches. A couple of other doctors just shrugged it off as stress. Dr. Sanjit Gogoi was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on standard checks. He explained it all clearly, without the medical jargon that usually goes over my head. Finally getting an answer was a huge relief.
Had to get a small cyst removed. Honestly, I was nervous at first about any kind of procedure. Dr. Gogoi walked me through exactly what would happen, step by step. The whole thing at Medicover Hoodi was over before I knew it. The injection pinched a bit, but that was the worst of it. Recovery was straightforward, just like he said it would be. No drama, no fuss.
The clinic was busy when I went, I had to wait a bit past my appointment time. But the front desk staff were really apologetic about it and kept me updated. Once I was in, the nurse was lovelyshe could tell I was anxious and just chatted about normal stuff to distract me. The place itself at Medicover feels clean and calm, which helps when you're not feeling great.
What stuck with me about Dr. Gogoi was how he talks to you. He doesn't rush. He sits down, makes eye contact, and you feel like you're his only patient that day. When I had a bunch of questions about my dad's medication, he drew a simple diagram on his notepad to show how it worked. It's that kind of effort that makes you feel looked after, not just treated.