Patient Experience
My mother was admitted with a bad fever and confusion. We were all scared. Dr. Shantala was the one who sat us down in the family room and explained everything in simple words what the tests showed, what the plan was, and what we could expect. She didn't rush us. She answered every single question my father had, even the ones he asked twice. That calm, clear communication was what we needed most. Mom is home and recovering now.
I had a stubborn skin infection that wouldn't clear up. Went to Sakra and saw Dr. Shantala. She looked at it, asked about my work and daily routine, and prescribed a different cream. Told me exactly how to use it and what to watch for. It worked. No fuss, no unnecessary tests. Just a direct solution from someone who listened.
My little boy had terrible stomach pains for days. At the hospital, we waited a bit, which was hard with a crying child. But when Dr. Shantala came in, she had such a gentle way about her. She spoke softly to him first, then to me. She explained it was likely a severe bug and laid out the treatment plan so carefully. Her quiet confidence and kindness took the edge off a really stressful night. We're so grateful.
After weeks of feeling run-down and dizzy, I finally went in. Dr. Shantala didn't just brush it off as stress. She ordered the right blood work and called me herself with the results turns out my iron was dangerously low. Started treatment that day! I can't tell you the relief of having someone actually figure it out. I have my energy back. She's fantastic.