Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Sunil Kumar actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky vitamin deficiency and a mild infection that were feeding off each other. He explained the whole thing with a diagram on his notepad. Felt like someone finally put the puzzle together.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital process than the actual cut. But at Sakra, everything just... worked. From check-in to discharge, it was clear. Dr. Kumar's team was quick, the procedure itself was over before I knew it, and the nurse gave me really straightforward aftercare instructions. Sometimes simple things going right is a huge relief.
The place itself (Sakra) is pretty calm, which helps when you're not feeling great. But what stood out was the front desk lady. I was flustered because parking was full and I was running late. She was so patient, got me sorted quickly, and even remembered my name when I left. It's those small things. Dr. Kumar was great, of course, but the whole environment felt supportive, not clinical.
Look, I don't really like doctors. I get awkward. But Dr. Kumar has this way of talking *with* you, not at you. He sat down, didn't rush, and cracked a dry joke about my terrible diet that actually made me laugh. He never talked down to me. When he explained my treatment plan, he checked if I understood, and actually waited for my questions. Felt like I was talking to a really smart, calm friend who knows medicine.