Patient Experience
I'd been to three other doctors with this weird fatigue and joint pain. Everyone said it was stress. Dr. Nirale was the first one who actually sat and listened to my whole history, even the stuff I thought was irrelevant. She ordered a specific blood test the others hadn't. Turns out it was something pretty rare. I was scared, but she explained it in a way that made sense, laid out a clear plan. She didn't just give me a label; she gave me a path forward.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Nirale's team made it so straightforward. The whole thing, from check-in to discharge, took maybe two hours. The procedure room was spotless, she talked me through each step as she did it, and before I knew it, it was done. It was just... easy. No drama, no fuss, exactly what you want.
Parking at Sakra was a nightmare that day, I was late and flustered. But from the front desk to the nurses, everyone was so calm and kind. The place itself feels more like a quiet hotel than a hospital, which really helped my anxiety. When I finally saw Dr. Nirale, she didn't rush me even though I was behind schedule. The whole environment, not just the doctor, made a tough day much better.
What I remember most is how she talked to my elderly mother. Mom gets confused easily and is hard of hearing. Dr. Nirale didn't just talk to me about her care. She pulled her chair right up close, looked her in the eye, and spoke slowly and clearly, checking if she understood. She treated her with such genuine respect, not just as a patient. You can't fake that kind of patience.