Patient Experience
I'd been feeling run-down for months, and my local doctor just kept saying it was stress. Dr. Suresh V was different. He actually listened to every little symptom I mentioned, even the weird ones I thought were nothing. He ordered some specific tests others hadn't, and that's how we found the root cause a tricky thyroid issue that was mimicking other problems. He explained it all on a notepad, drawing little diagrams. I finally feel like I'm getting my energy back.
Had to get a minor cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Suresh made it simple. He walked me through exactly what would happen, step by step, and the procedure itself was over before I knew it. The recovery was exactly as he said it would be no surprises. Sometimes the simplest things are done well, and that matters a lot.
The hospital itself is nice, but what stood out was the team. From the front desk folks who helped me find my way to the nurse who saw I was anxious and brought me a glass of water, everyone was kind. It felt coordinated. Dr. Suresh's assistant was especially good at following up with my lab reports and getting me answers quickly. It wasn't just one person; the whole place worked together.
My mom was the patient, and she was really scared. Dr. Suresh has this calm way about him. He didn't just talk to me; he sat down, looked my mom in the eye, and spoke directly to her in a way she could understand. He never rushed her questions. He even cracked a small joke that made her smile for the first time all week. That human touch meant more than any medicine that day.