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Patient Experience
My 85-year-old mother was admitted with pneumonia complications, and Dr. Sushma V.'s pediatric expertise surprisingly provided the gentlest care—she adjusted treatments considering Mom's fragile state like she would for a newborn, ensuring recovery without overwhelming her system.
When my 6-year-old daughter fractured her arm during a school play, Dr. Sushma V. handled the emergency with calm precision at Manipal Hospital Jayanagar; her ability to distract my crying child while setting the bone was nothing short of magical.
Our son's routine vaccination visit felt like catching up with a caring aunt—Dr. Sushma V. remembered his fear of needles from last time and had a small reward ready, turning tears into smiles and making preventative care a positive experience.
After our newborn required complex heart surgery, Dr. Sushma V. guided us through every scary detail with hand-drawn diagrams and endless patience; her post-op follow-ups felt like having a guardian angel ensuring our baby’s heartbeat stayed strong.
I brought my teenage son in for persistent migraines, and Dr. Sushma V. didn’t just prescribe pills—she uncovered his excessive screen time and crafted a holistic plan involving hydration and sleep changes that worked wonders.
During a monsoon season, my toddler swallowed a button battery; Dr. Sushma V. coordinated an emergency endoscopy within minutes, her voice steady amid our panic, and later sent daily check-in texts until he was fully recovered.
For my daughter’s asthma follow-up, Dr. Sushma V. used a puppet to teach her how to use an inhaler properly—turning a clinical chore into a game, and now my child actually reminds me when it’s medicine time!
When our twins were born prematurely, Dr. Sushma V. spent nights at the NICU tweaking their feeding schedules millimeter by millimeter; her meticulous attention made their growth charts look like works of art.
An elderly relative with dementia mistook Dr. Sushma V. for her granddaughter during a flu consultation—instead of correcting her, Dr. Sushma played along, administering a shot while humming her favorite old melody to ease the fear.
My son’s rare food allergy diagnosis felt overwhelming until Dr. Sushma V. created a colorful 'passport' of safe foods and emergency steps; she even trained his school teachers herself to ensure his safety beyond the clinic walls.
During a routine checkup, Dr. Sushma V. noticed subtle signs of anxiety in my usually bubbly 8-year-old and gently uncovered bullying at school—connecting us with a counselor and checking in weekly like a concerned family member.
After a complicated appendectomy, Dr. Sushma V. video-called us at home to examine the incision site, saving us a stressful trip to the hospital—her willingness to adapt technology for care felt revolutionary yet deeply personal.
She diagnosed my grandmother’s shingles during a pediatric visit (we’d tagged along with my nephew) and immediately arranged a dermatology referral with such warmth that Grandma asked if she could switch to her as a primary doctor!
When my infant developed a mysterious rash, Dr. Sushma V. tested for allergens by eliminating elements from my diet (since I was breastfeeding) and kept a shared digital journal—turning diagnostic frustration into a collaborative detective game.