Patient Experience
I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Patil was the first one who actually sat and went through my old blood reports line by line. He asked about a rash I'd had years ago that I'd totally forgotten to mention. That detail made him think of something specific, and the tests he ordered confirmed it. It wasn't common, but he knew what to look for. Finally having a name for it was a huge relief, even if the treatment is long.
Had to get my gallbladder out. Honestly, I was pretty nervous about the whole surgery thing. Dr. Patil explained everything in simple terms, drew a little diagram on his notepad about the keyhole scars. The day of, the anesthetist said 'goodnight' and that's the last I remember. Woke up, it was done. Recovery was exactly how he said it would be sore for a few days, then better each week. No surprises, which is exactly what you want.
The hospital itself is nice, but what stood out was the team. My mom was admitted, and I was a bit of a wreck. The nurse at the front desk saw me looking lost and walked me to the ward. One of the assistants, I think his name was Ravi, always had a minute to adjust her pillows or get an extra blanket without me asking. It felt like people actually cared, not just did their job. That made a tough week a little easier.
You know how some doctors talk to you while typing? Dr. Patil doesn't. He turns his chair to face you, and he listens. I mean, really listens. When I told him I was scared about the biopsy results, he didn't just say 'don't worry.' He said, 'It's normal to be scared. Let's make a plan for what happens next, either way.' That changed everything for me. He treated me like a person, not just a case.