Patient Experience
I'd been to three other doctors for this nagging abdominal pain, and everyone said it was just stress. Dr. Shetty at Sakra was the first one who actually listened. He ordered a specific scan others hadn't, and it turned out to be a really tricky, rare hernia. He explained it all with a diagram on his notepad – no fancy jargon. The surgery was complex, he said, but he made it feel manageable. I'm finally pain-free.
Had to get my gallbladder out. Honestly, I was nervous at first, but Dr. Shetty made the whole thing feel straightforward. He walked me through the laparoscopic procedure step-by-step, and it went exactly as he said it would. Recovery was quicker than I expected. The whole experience was just... smooth. No drama, which is exactly what you want.
The parking at Sakra was a nightmare the day of my consultation, I was flustered by the time I got in. But the front desk staff were so calm and got me sorted quickly. The whole hospital feels bright and clean, not like a typical sterile place. Even the nurse who took my vitals had a nice chat with me. It made a stressful day much easier.
What stuck with me about Dr. Shetty was how he talked to my elderly mother. She was confused and scared about her treatment. He didn't just talk to me; he sat down, looked her in the eye, and explained everything in simple terms until she nodded and understood. He has this quiet, patient way about him. You feel like a person, not just a case.