Patient Experience
I've been seeing Dr. Prathyush for my chronic condition for over three years now. What I appreciate most is that he remembers me, my history, and the little things we've tried before. He doesn't just look at the chart. The treatment plan is steady, and if something isn't working, he explains the next option clearly. It's that consistency that makes you feel secure when you're dealing with something long-term.
My 8-year-old daughter was really sick, and we were so scared. Dr. Prathyush at Apollo saw us. He got down on her level, talked to her directly in this calm voice, and explained what was happening in a way she could understand. He didn't just talk to us parents. He took the time, even when the clinic was busy. Seeing her relax because the doctor was kind made all the difference for us.
Had a weird pain that wouldn't go away. Saw Dr. Prathyush V. at Apollo Electronic City. He was straight up, no sugar-coating, ordered the right tests, figured it out. Got a clear plan. Parking was a hassle, but the appointment itself was efficient. He answered my questions without making me feel rushed. Solid doctor.
I walked into Apollo Cancer Centres feeling like my world was ending after the initial tests. First meeting with Dr. Prathyush, I was a nervous wreck, just repeating questions. He let me talk, then laid out a map—not just of treatment, but of what to expect week by week, side effects and all. There was one Friday the pharmacy was delayed with a med, and his team actually called to check in when they noticed I hadn't picked it up yet. It wasn't just about the big diagnosis; it was about getting through the messy, scary days in between. That kind of attention makes you feel like you're not just a case number.
I'd been to a couple of doctors about this persistent fatigue and weight loss, and honestly, I was getting frustrated. Dr. Sangeetha was different. She didn't just run the usual tests; she listened to this weird, specific pain I'd mentioned almost in passing. She ordered a scan that others hadn't, and that's how we found it. It was a complicated thing, but she explained it to me and my wife in our kitchen, using a pen and a napkin. She made a scary situation feel manageable.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Dr. Sangeetha's team had it all sorted. The nurse who prepped me cracked a joke about my terrible socks, which helped. The procedure itself was over before I knew it. Dr. Sangeetha checked in afterwards, gave clear instructions, and that was that. It was just... smooth. No drama, which is exactly what you want for something routine.
The Apollo centre in Electronic City is a big place, and I got a bit turned around finding the right wing. One of the front desk ladies saw me looking lost and walked me all the way to Dr. Sangeetha's clinic. The whole place felt calm, not chaotic. Even the person who drew my blood was really gentle. It's those little things, when you're feeling vulnerable, that make a difference. The doctor is great, but the team around her really sets the tone.
Look, I'm not great with doctors. I get quiet and just nod. Dr. Sangeetha somehow picked up on that. She didn't just talk at me; she asked questions and waited for my actual answer. She sat down, didn't hover by the door. When she explained my treatment plan, she checked my eyes to see if I was really following. It felt like she was talking *with* me, not down to me. That kind of respect is rare.