Patient Experience
I've been seeing Dr. Cathaliya for my check-ups for about six years now, ever since I moved to the area. What I appreciate most is that she remembers me, remembers my history—the high blood pressure, the family stuff—without me having to re-explain everything from scratch. The clinic at Bangpakok 9 can get busy, sure, but she never rushes through an appointment. She listens to my concerns, even the little ones I think are silly, and explains things in a way that makes sense. It's that consistency that builds real trust. She's just my doctor, and that's a good feeling.
As someone who manages a team and has back-to-back meetings, I don't have time for drawn-out medical visits. I needed a doctor who was direct and got to the point. Dr. Cathaliya was exactly that. I came in with a persistent cough and fatigue that was affecting my work. She was efficient, asked the right questions, ordered the necessary tests at the hospital lab, and had a clear treatment plan by my follow-up. No fluff, just clear communication and effective results. Got me back on track quickly.
Look, I hate going to the doctor. Always nervous. But Dr. Cathaliya is straight with you. I went in thinking I had one thing, she listened, poked around, and said it was probably something else—and she was right. The wait was a bit long that day, but once I was in the room, she took her time. She doesn't sugarcoat things, which I actually like. Good experience at Bangpakok 9. Would see her again if I had to.
It started with this weird pain in my side that wouldn't go away. I was worried, you know? Googled it, which was a mistake. Made an appointment at Bangpakok 9 and got Dr. Cathaliya. First thing, she calmed me down. She asked me to describe everything, not just the pain but what I was doing, eating, the works. She did a physical exam, then sat me down with a diagram to show what she thought might be going on—just a muscle strain from my new workout, but she wanted to rule other stuff out. Ordered an ultrasound to be sure. Called me herself with the results the next afternoon to say it was clear. The whole thing, from being a nervous wreck to having a clear answer and a plan, she handled it all really well. Felt like she actually cared about figuring it out.