Patient Experience

Had my gallbladder out last week....
Sep 05, 2025

Had my gallbladder out last week. The surgery itself is a blur, but I remember Dr. Gongphop being really clear about what to expect after. The pain med plan he set up actually worked—I wasn't just knocked out, I was comfortable enough to start moving around by day two. The nurses at Bangpakok 9 kept checking in based on his notes. Still sore, obviously, but feeling way more human than I thought I would this soon.

My 8-year-old, Sam, spiked a crazy...
Oct 24, 2025

My 8-year-old, Sam, spiked a crazy high fever and was just listless. We rushed to Bangpakok 9 and got Dr. Gongphop. I was a mess, honestly. He didn't just talk to me; he got down on his knees to talk to Sam first, in this calm voice. Explained everything to both of us, even drew a little picture of 'germ fighters' for Sam. He called the next morning to check in himself. Seeing my kid go from a limp noodle back to his chatty self in 48 hours... that was everything. He treated Sam like a person, not just a sick kid.

Needed a general check-up and some...
Sep 19, 2025

Needed a general check-up and some persistent heartburn looked at. Found Dr. Gongphop Kusoowan. Straight to the point, no fluff. Explained my options clearly, didn't push for unnecessary tests. Prescription worked. Parking at the hospital was a pain, but the appointment itself was efficient. Would go back.

I've been putting off dealing with...
Nov 15, 2025

I've been putting off dealing with this nagging fatigue for months. Finally booked with Dr. Gongphop. First thing I noticed was he actually listened—like, put his pen down and listened. He asked questions about my work stress and sleep, not just my symptoms. Ordered some blood work but was upfront about what he was looking for and why. Got the results fast, and his follow-up call was thorough; he walked me through each line on the report in plain Thai. It wasn't anything scary, just a vitamin deficiency and needing to manage stress better. The whole process felt collaborative, not like I was just being processed through a system. He remembered small details from our first talk, too.

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Location

VO-284, Eldeco Centre 110017