Patient Experience
I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress or just getting older. Dr. Kanchai was the first one who actually sat and listened to my whole timeline. He ordered a specific blood test the others hadn't, and it turned out to be something quite rare. He explained it to me in plain Thai, drew a little diagram on his notepad. I finally have answers and a treatment plan that's actually working.
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Dr. Kanchai's team made it so straightforward. The whole thing, from check-in to walking out, took maybe two hours. The doctor himself was quick and precise—barely felt a thing. It was one of those medical things you dread, but it ended up being a total non-event, which is exactly what you want.
Parking at Bangpakok 9 was a nightmare that day, I won't lie. But once I got inside, it calmed right down. The nurse at the front desk saw I was flustered and helped me find my way. The whole place just feels clean and quiet, not chaotic like some others. Even the pharmacy staff were patient when I asked a bunch of questions about my new medication. It made a long visit much less stressful.
What stuck with me about Dr. Kanchai was how he talked to my elderly mother. He didn't just talk to me. He knelt down so he was at her eye level, spoke slowly, and checked repeatedly that she understood. He has a very calm, no-rush way about him. You don't feel like you're being hurried out the door. My mom usually hates doctors, but she said, 'He's a good man.' That means more than any medical jargon.