Patient Experience
At my age, one doesn't wish to trouble anyone, but my persistent cough was worrying my daughter. She insisted I see a doctor. Dr. Kusawadee was so gentle and patient, explaining everything in a way I could understand without making me feel rushed. The hospital itself is very clean and calm, which helped settle my nerves. I left feeling cared for, not just as a patient, but as a person. My daughter is relieved, and so am I.
Had a skin issue that wouldn't clear up. Went to Bangpakok 9. Saw Dr. Kusawadee. She was clear, efficient, and listened. Got a diagnosis and a treatment plan that worked. No fuss. Parking was a bit of a hassle that day, but the appointment itself was straightforward. Problem solved.
I was quite anxious about my check-up; hospitals make me nervous. Dr. Kusawadee has such a quiet, kind way about her. She took her time, answered all my little questions without making me feel silly. The room was bright, which was nice. It felt more like a conversation than an examination. I'm very thankful for her manner.
Finally! After months of feeling run-down and getting nowhere, my friend recommended Dr. Kusawadee. What a difference. She actually pieced together symptoms I didn't even think were connected. She ordered the right tests, called me with the results herself, and we have a real plan now. I walked out of that hospital feeling hopeful for the first time in ages. She's brilliant.