Patient Experience
My husband was really scared about his stomach pains. Dr. Matee sat with us for a long time, explaining everything in simple words and drawing little pictures on a notepad. He didn't just talk to my husband; he looked at me too and made sure I understood what the next steps were. The hospital itself was busy, but he made us feel like we were his only patients that day. We left feeling calm, which is a big deal when you're worried.
Took my dad in. Dr. Matee was direct, clear. No confusing medical jargon. Said what the problem likely was, what tests he needed, and what we could expect. He answered my questions without making me feel rushed. It was efficient, which I appreciated. Dad got a clear treatment plan. That's what we needed.
I brought my young daughter in with a high fever that wouldn't break. I was so anxious. Dr. Matee has such a gentle way about him. He spoke softly, examined her without any fuss, and his calmness immediately settled my nerves. He explained the cause in a way that was reassuring, not alarming. Even when the nurse came in for the blood draw, he stayed and distracted my little girl with a smile. His kindness meant as much as the medicine.
Finally! After months of feeling run-down and seeing a couple of other doctors, my sister saw Dr. Matee. He actually listened—really listened—to everything she said, asked follow-up questions, and ordered the right tests. He called us himself with the results and had a real plan. It was such a relief to have a doctor who connected the dots. We're so glad we found him at Bangpakok 9. He figured it out!