Patient Experience
I'd been to a few doctors about this constant fatigue and weird stomach pain, and everyone just said it was stress. Dr. Papitchaya actually listened, like, really listened to everything I said. She ordered some different tests and figured out it was a tricky thyroid issue combined with a food intolerance. It wasn't simple, but she explained it in a way that finally made sense. I'm on the right track now, and I feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Papitchaya walked me through exactly what would happen, step-by-step, and answered all my silly questions without making me feel rushed. The procedure itself was quick, and she checked in on me right after. It was as smooth as I could have hoped for.
The hospital itself is nice and modern, which helped. But what really stood out was the team. The nurse who took my vitals was so kind, and the front desk staff helped me sort out my insurance paperwork without any fuss. Even when the parking lot was full and I was a bit late, they were understanding. It felt like everyone, from Dr. Papitchaya down, was working together.
What I appreciated most about Dr. Papitchaya was just how she is with people. She has this calm way about her. She sits down, looks you in the eye, and never makes you feel like you're just another appointment. When I was worried about some test results, she didn't just read them off; she took the time to draw a little diagram to show me what was going on. That kind of care is rare.