Patient Experience
I'd been to a few doctors about this constant fatigue and weird joint pain, and everyone just shrugged. Dr. Phattrawan was different. She actually sat and listened, asked questions about things no one else had, and ordered some specific tests. Turns out it was something pretty rare. She explained it all in a way that finally made sense, without making me feel stupid for being worried. She really put the pieces together when others couldn't.
Had to get a minor skin cyst removed. Honestly, I was nervous at first, but Dr. Phattrawan made it so straightforward. The whole thing was over in what felt like ten minutes. She talked me through each step as she was doing it, which kept my mind off things. The incision was so neat I can barely see the scar now. It was just a simple, smooth visit, exactly what you hope for.
The hospital itself is nice and calm, which helped a lot. I was early for my appointment and the parking was full, so I was a bit flustered. But the front desk lady was really kind about it, and the nurse who took my vitals had a great, easygoing way about her. It felt like everyone, from the receptionist to Dr. Phattrawan, was on the same team. That kind of atmosphere makes a difference when you're not feeling great.
What stuck with me most was how Dr. Phattrawan talks to you. She doesn't just look at her computer screen. She looks at you. When I told her my concerns, she nodded and took notes like it was the most important thing she'd hear all day. She has a quiet, focused way about her that's very reassuring. You get the feeling she's really thinking about *you*, not just the chart in front of her.